Elixant US - Customer Satisfaction Survey

Please take a few minutes to fill out the survey. You are welcome to submit the survey anonymously (simply leave out your contact and account information); however, if you are dissatisfied with our service in any way, please include as much information as possible. A customer service representative will attempt to contact you and address your concerns.


	Name:
	E-Mail Address:
	Domain:
	CPanel Username:
	Server:

	How long have you been a customer of Elixant Hosting?
	Did you have a previous hosting provider? If so, what convinced you to switch to Elixant Hosting?
	Please rate the performance of our servers.
	Please rate the reliability of our servers.
	Please rate the quality of responses received from our technical support department.
	Please rate the quality of responses received from our customer service department.
	What support method(s) do you prefer? Control-click to select multiple items.
	Please describe your experiences with our technical support and customer service departments. Have any representatives been particularly helpful? What changes, if any, should be made to our support system?
	Please rate the pricing of our services.
	Would you recommend our services to friends/family members/co-workers/etc?
	If you answered "No" above, what factors currently prevent you from recommending our services?
	Do you have any additional comments? Please enter them here.